Refund policy

Return & Refund Policy

At ELVEO, most of our products are custom-made or made-to-order using 3D printing. Because of this, we currently do not accept returns or exchanges.

Damaged or Incorrect Items
If your order arrives damaged in transit or you've received the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging at:

Phone / WhatsApp: +918500889909

Email: elveo.support@gmail.com

We'll review each case individually and offer a replacement or resolution where appropriate.

Order Cancellations
Since many items go into production shortly after an order is placed, cancellations may only be possible within a limited window. Please contact us as soon as possible if you need to cancel.